Merchandise returns and exchanges will be accepted, including defective items (excluding “final sale” items) within 21 days of the date of purchase. Returns must be accompanied by the original receipt, or date and amount of purchase must be validated in our system. Merchandise must be in its original condition with all original tags and unaltered, unworn and unwashed. Customer identification may be required for a refund. Refunds will be made in the original form of payment. PantiesandPumps reserves the right to refuse returns or exchanges on items that do not meet our acceptable hygiene and health standards.

Merchandise returns and exchanges will be accepted, including defective items (excluding “final sale” items) within 30 days of the date of purchase. Returns must be accompanied by the original receipt, or date and amount of purchase must be validated in our system. Merchandise must be in its original condition with all original tags and unaltered, unworn and unwashed. Customer identification may be required for a refund. Refunds will be made in the original form of payment. Shipping costs are the responsibility of the customer placing an order and/or returning an order, unless otherwise noted. Customers are responsible for all fees, taxes, and/or duties. Customers are responsible for all return shipping fees, taxes, and/or duties. PANTIESANDPUMPS.COM is not responsible for refunding shipping costs, fees, taxes, and/or duties except when applicable by law and in the case of damaged merchandise. PantiesandPumps reserves the right to refuse returns or exchanges on items that do not meet acceptable hygiene and health standards.

Orders

Please follow the instructions on the Site or in the App to place your orders. Your order constitutes an offer to us to buy the products and services. We reserve the right at any time to accept or decline any order or partial order, or not to ship to particular addresses. We reserve the right to cancel your order at any time before we have accepted it and we may rescind our acceptance and cancel your order where there has been an obvious error in price or where the products or services are no longer in our inventory. We reserve the right at any time to limit the quantities of merchandise, products and/or services ordered.

Price Adjustment Policy

PantiesandPumps will adjust the price of an item on a one-time basis by refunding the difference if the price of the item decreases on our Site from your purchase price within 7 days of the original purchase date.

Final Sale Merchandise

Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.

Promotions

PantiesandPumps reserves the right to cancel any promotions, promotion codes or discount coupons at any time.